Shipping throughout Russia and to other countries

Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All GENESE products

The group «New Technologies» offers products from the plant GENESE: diesel and gasoline generators, gas-piston engines, gas generators
  • Gas piston engines GENESE
    Gas piston engines
    Series G, etc.
  • Gas generators GENESE
    Gas generators
    Neva, G, GR, Industrial G, etc.
  • Diesel generators GENESE
    Diesel generators
    D 8/12/16/20//30/40/50/60/75/100 et al .
  • Gasoline generators GENESE
    Gasoline generators
    PS Pro/Standard Neva, etc.

NEW TECHNOLOGIES GROUP

For sales and support please contact

Representative offices in front/city.where_countries.Russia, front/city.where_countries.Armenia, front/city.where_countries.Belarus, front/city.where_countries.Kazakhstan, front/city.where_countries.Kyrgyzstan, front/city.where_countries.Tajikistan, front/city.where_countries.Uzbekistan. Shipping to all cities and the EAEU countries and worldwide.

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